Skip to main content

Search

We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Add a Person Violation

  • Updated:

Instructions

  1. Sign in to your site
  2. Navigate to Code Enforcement, expand Violations, and select Add Person Violation
    The Code Enforcement expandable menu, then the Violations tab, and finally the Add Persion Violation option.
  3. On the pop-up screen, Search for a person and click Add
    The button labeled search and then the URL labeled Add.
    Note: If the person is not in the system, select Add Person to add and associate them with the violation.
  4. Review and adjust Cited Individual Information and Identification as needed
    The text entry fields under the Cited Individual Information header and Identification header.
  5. Fill out the violation details
    The options and text entry fields under the violation header.
    • Fireworks: Note whether or not fireworks were seized for evidence/disposal
    • Files: Attach files to the violation
    • Location: Enter the location of the violation
    • Violation Status: This field controls the process of the record
    • Assigned Inspector: Select an inspector from the list to assign to this record. This does not always have to be the same inspector assigned to an inspection record within the inspection tab of the complaint. The inspector assigned will be notified using email and on their dashboard. This field also controls the name and title that prints on many of the forms, letters, and placards that print related to the record.
    • Violation Type: Choose the type of record and applicable sub-category that best describes the violation
    • Certified Mail Package/Receipt Number: Add the package/receipt number, if applicable
    • Officer Safety Issue: Note whether or not there is a safety issue for any officers
    • Violation Notes: Add notes for the violation record
    • Violation Date/Time: Enter the date and time of the violation
    • To Be Resolved by Date: Set a date for when the violation will need to be resolved
  6. Fill out the Citation Servicesection
    The options and text entry fields under the Citation Service header.
    • Personal service: Check and add the date/time if you served a copy of the citation personally
    • Certificate of mailing: Check and add the date/time if you served the copy of the citation by mail
    • By (Fire Marshal Staff name): Enter the name of the fire marshal staff member
    • Signature Box: Electronic signature of the staff member
    • Date: Enter the date of the signature
  7. Click Save Violation
    The button labeled Save Violation.
  8. Fill out additional tabs, as needed:
  9. Click Save Violation to save any changes
    The button labeled Save violation.
  10. To print a record of the violation, click Print Menu and configure print options
    The button labeled Print Menu, to the right of the Save Violation and Cancel buttons.

Comments

Let us know what was helpful or not helpful about the article.

0 comments

Please sign in to leave a comment.