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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Add a Parcel Violation

  • Updated:

Instructions

  1. Sign in to your site
  2. Navigate to Code Enforcement, expand Violations, and select Add Parcel Violation
    The expandable menu labeled Code Enforcement, then the expandable menu labeled Violations, and finally the tab labeled Add Parcel Violation.
  3. On the pop-up screen, Search Parcels
    The text entry fields under the Search Parcels header ad the button labeled Search.
  4. Select the parcel and click Add Violation
    A parcel in the table, and the Add Violation button above the column labeled Building / Suites Name.
  5. Fill out the Violation details
    The text entry fields in the tab labeled Violation.
    • Violation Type: Choose the type of record and applicable sub-category that best describes the violation
    • Violation Status: This field controls the process of the record
    • Assigned Inspector: Select an inspector from the list to assign to this record. This does not always have to be the same inspector assigned to an inspection record within the inspection tab of the complaint. The inspector assigned will be notified via email and on their dashboard. This field also controls the name and title that prints on many of the forms, letters, and placards that print related to the record.
    • Certified Mail Package/Receipt Number: Add the package/receipt number, if applicable
    • Officer Safety Issue: Note whether or not there is a safety issue for any officers
    • Violation Notes: Add notes for the violation record
    • Violation Date/Time: Enter the date and time of the violation
    • To Be Resolved by Date: Set a date for when the violation will need to be resolved
  6. Add Occupant or Owner Information for the violation
    The text entry fields under the Occupant Information header and Owner Information header.
  7. If needed, add General/Primary Contractor details
    The text entry fields under the General / Primary Contractor header.
  8. Click Save Violation
    The button labeled Save Violation.
  9. Fill out additional tabs, as needed:
  10. Click Save Violation to save any changes
    The button labeled Save Violation.
  11. To print a record of the violation, click Print Menu and configure print options
    The button labeled Print Menu to the right of the Save Violation and Cancel buttons.

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