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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Request or Cancel an Inspection on the Citizen Portal

  • Updated:

This article shows how users can request or cancel an inspection using the Citizen Portal.

 

 

Instructions

  1. Log in to the portal and select Inspections
    Inspections in left navigation menu.
  2. Enter the Permit Number
    Permit number.
    Note: Use the prefix A if you only have the application number. For example, if the application number is 22-0001 use A22-0001.
  3. The permit information will display, select the Next button
    Next button.
  4. View Upcoming and Completed inspections for the permit
    Upcoming and completed inspections.
  5. To modify an upcoming inspection, select the Reschedule or Cancel links
    Reschedule or cancel.
  6. To schedule a new inspection, select Schedule a New Inspection
    Schedule a new inspection.
  7. Select the Inspection Type and up to three dates for the inspection to occur
    Select inspection type and dates.
  8. Once Step 3 is complete, click Submit to process your inspection request
    Submit request.
  9. Navigate back to My Dashboard and click on the My Inspections option to review the status of the complaint
    My inspections.

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