This article walks through the inspection process for permits.
Previous Step: Create & Manage Permit Applications
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Create Inspections
- Sign in to your site
- Navigate to Permitting System, click List, and select a record
- Click Edit
- Navigate to the Inspections tab and click Add New
- Follow the instructions to add and schedule an inspection
Resulting Scheduled Inspections
- Sign in to your site
- Use My Dashboard to identify permit inspections scheduled for the current day
- Click the inspection record in the calendar which will open in a new tab
- Scroll down to the Comments field and enter any general notes or summary of violations. If there are no violations, enter any general comments about the passing inspection.
- If image evidence is required, add photos under the Documents section
- If the inspection is a failed status and if citing code ordinances is required:
- Scroll to the Codes section and click Search for and add another code to this record
- Search for a code ordinance
- Select the checkbox of the required code and click Add selected codes/laws to current record
- Click Edit next to the code just added
- In the Observation box, enter the conditions found and corrective action required
- Click Save Codes
- Scroll to the Codes section and click Search for and add another code to this record
- Scroll to the top of the inspection and change the Status to Pass or Fail
- Scroll down and click Save Inspection
Note: For a failed inspection, some versions of the software will ask if the user wants to create a violation record in the code enforcement system. If the message displays, the user must click No. - If the inspection failed, schedule a re-inspection
Generate Inspection Result Letters
- Navigate to Permitting System > List and select the record
- Click Edit
- On the Inspections tab, select the radio button for the resulting inspection number
- Click Print Menu
- Depending on the status of the inspection, select either the inspection pass or fail letter
Note: Each customer may have different names for their inspection result letters. - Click the box to save the form
- Select the Addressee and enter a Salutation
- Click Print Letter
- The PDF will open in a new browser tab where you can print it if needed
- Click Save Permit
Send Inspection Documents
- Sign in to your site
- Navigate to Permitting System, click List, and select a record
- Click Edit
- On the Status tab select Routing Details and open one of the departments that will send the inspection results
- In the Send Email To box, select who should receive the email
- In the file name section, select the inspection results letter
- Add a Message and click Save Notes/Send Message
- The system sends the email with the inspection results letter attached
Next Step: Permit Completion / Certificate Issuance
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